Professional Services

IT teams face constant pressure to focus on strategic initiatives and increase productivity while keeping costs low. We get it. That’s why Cloud Connectiv’s professional services team is there to help you get the most out of your IT solution. Our global team is with you every step of the way, from assessing your environment and long-term objectives to designing and implementing a custom solution complete with hands-on training and ongoing support.

Our project managers and engineers work directly with you to design and implement every facet of your network solution. After assessing your current environment and business objectives, they’ll produce a detailed project blueprint. Partnering with your existing staff, they’ll oversee the full implementation of the solution. Then they’ll QA it. And troubleshoot it. And lead an in-depth closeout meeting to make sure your team is ready to take the reins. Our end-to-end support ensures that your solution can do it all: improve customer experience, increase efficiency and free up your team to focus on what really matters—your business.

Cloud Connectiv is a trusted leader in networking technology. Blending Cloud Connectiv’s excellent network engineering, integration and management experience with Cisco’s worldwide leadership in advanced and emerging technologies, we are helping organizations of all sizes achieve high performance with end-to-end network solutions that drive agility, productivity and efficiency. Our staff of Certified Engineers have deep technical expertise in the entire Cisco portfolio and can provide the highest level of Cisco product knowledge to architect and deploy advanced networking and data center solutions.

We offer proven, consultative expertise in advanced routing and switching for the data center core and edge, security for critical secure access and remote access, and wireless connectivity for mobility and productivity.

Cloud Connectiv’s services and support capabilities for Cisco include:
• Remote and onsite technical support delivered by our team of Cisco trained engineers
• Managed Service Agreements
• Proactive network monitoring services allows our engineers to stay on top of potential issues and resolve them before they result in system downtime
• Network Design, Implementation, and Troubleshooting
• Cisco Smart Net Total Care Service
• Adaptive Security Appliance (ASA) Firewall Support
• Web Security Appliance (WSA) Support
• Wireless Support
• Routing & Switching Support
• Access Control Server (ACS) Support
• Intrusion Prevention System (IPS) Support
• Identity Services Engine (ISE) Support
• Cisco Data Center Support
• DDOS Protection
Our Cisco experts can help you apply the latest networking and data center technologies to support the demands of your organization. From assessing existing network infrastructure and technologies to designing and deploying new installations, Cloud Connectiv’sCisco Support and Consulting Services helps you get the most out of your network.

Our professional services teamdeploys out of 20 U.S. locations to deliver the personal service that helps you understand and meet your business and technology needs. Maintaining top certifications from the likes of ITIL, HIPAA and Cisco, we have the expertise to roll out custom onsite and cloud solutions across diverse industries in the public and private sector.

Reduce Pressure on Your Staff: Free up your IT staff and resources to work on mission-critical projects.
Stay on Schedule: Deploy IT projects on schedule while saving time and money and increasing ROI.
Roll Out Solutions to Multiple Locations: With our custom turnkey solutions, you can ship fully configured systems directly to their final destinations.
Diminish Risk: Our intensive QA process reduces the risk of DOA (dead on arrival) equipment and ensures that your hardware and software are configured to your exact specifications.

1 Scalability
Did your computing needs shoot up overnight? Or did they drop drastically during your slow season? Instead of having to hire — or fire — new staff or purchase more equipment to handle it yourself, you can just make a call to your colocation provider and scale your service up or down as needed.

2 Connectivity
Colocation providers keep your servers in climate-controlled data centers, with high bandwidth speeds, and excellent redundancy for network connections. You won’t have to pay the costs to purchase and maintain this kind of IT infrastructure in your own offices, and your internal IT staff can focus on other business operations.

3 Security
Quality colocation providers house your servers in secure data centers, with security measures that include biometric scanners, closed circuit cameras, on-site security, coded access, alarm systems, and more. And with colocation, you

don’t have to hire or purchase any of these security measures yourself — it’s all included in your service plan.

4 Stability
If you have to move offices, or are hit with a power outage, or suffer a natural disaster, you won’t have to worry about your data or services going down. A colocation provider will have multiple backup generators and contingencies in place to ensure that there is never an interruption in service, for you, or for your customers.

5 Predictability
Not only does using a colocation provider often save money, but it also turns unpredictable capital outlays into predictable monthly expenses.  You only pay for your own equipment, not a whole datacenter.  Your company will be able to budget for IT needs and allocate existing resources more efficiently.